The Intake, Training, and Analysis Division (ITAD) is responsible for the processing and management of complaints filed with OSI and OSI’s case files; coordinating the training of OSI members; and the analysis of data to identify and prioritize OSI’s responses to emerging issues and provide a tactical, analytical role on major cases to enhance investigations. The oversight of OSI’s evidence is another responsibility of ITAD. Furthermore, ITAD assists with OSI’s special operations, intelligence collection and analysis, and program development to advance OSI’s mission.