Online
The most efficient method of filing a complaint is via the Office Of Special Investigations Online Complaint Form. Complaints may be submitted via this method anytime.
Call
General public:
1-844-OSI-4NYS (1-844-674-4697)
Incarcerated individuals:
Incarcerated Individuals can contact OSI directly by dialing 444 from any incarcerated individual phone Monday through Friday between the hours of 8:00 am and 5:00 pm.
Complete a standard complaint form and mail to:
Office of Special Investigations - Intake Unit
New York State Department of Corrections and Community Supervision
Harriman State Office Campus
1220 Washington Avenue
Albany, New York 12226-2050