The most efficient method of filing a complaint is via the Office Of Special Investigations Online Complaint Form. Complaints may be submitted via this method anytime.
Incarcerated Individuals can contact OSI directly by dialing 444 from any incarcerated individual phone Monday through Friday between the hours of 8:00 am and 5:00 pm.
Complete a standard complaint form and mail to:
Office of Special Investigations - Intake Unit
New York State Department of Corrections and Community Supervision
Harriman State Office Campus
1220 Washington Avenue
Albany, New York 12226-2050